Got an e-mail
or saw a charge?

Asterallis is the company behind Kanban Pesquisa and Selene. If the name showed up on your card statement or in your inbox, it came from one of the two.

on the card statement
ASTERALLISR$ 24,90
in the inbox
Kanban Pesquisasuporte@kanbanpesquisa.com.br

I saw a charge

Today only Kanban Pesquisa charges. Selene does not yet: places open through the waitlist, with no card.

on the statement
It appears as ASTERALLIS.
product
Kanban Pesquisa, Premium and Super Premium plans.
prices
Premium: R$ 24.90 or R$ 29.90 a month, or R$ 209.00 a year. Super Premium: R$ 49.90 or R$ 59.90 a month, or R$ 419.00 a year.
payment
Credit card, renewed automatically on the same card every month or every year, until you cancel.
to cancel
Under Gerenciar assinatura (manage subscription), in your Kanban Pesquisa account. The plan stays active until the end of the period already paid.
to withdraw
Within 7 days of the purchase, write to suporte@kanbanpesquisa.com.br. The full amount goes back to the same card.
not yours?
Write to suporte@kanbanpesquisa.com.br with the date and the amount of the charge.

Manage subscription on Kanban Pesquisa

I got an e-mail

Each product writes from its own address. Check the sender.

suporte@kanbanpesquisa.com.br
Kanban Pesquisa. Project invitations, e-mail confirmation, sign-in links or codes, new passwords, task and deadline notices and, for those who opted in, news.
selene@avisos.asterallis.com
Selene. The weekly analysis of each profile, every Monday.
receipts and renewals
They come from the payment processor, on behalf of Kanban Pesquisa.

To write to us

Who answers each subject.

contato@asterallis.com
The company: questions, ideas and partnerships.
suporte@kanbanpesquisa.com.br
Kanban Pesquisa: access, subscription and requests about your data.
contato@kanbanpesquisa.com.br
Kanban Pesquisa: feedback and proposals.
contato@studioselene.app
Selene: general contact.
privacidade@asterallis.com
Selene: requests about your data, leaving the waitlist or closing your account.